Nortel Business Communications Manager


Advanced Internet Protocl (IP) Communications Solutions
for Single-Site and Multi-Site Businesses

BCM (Business Communications Manager)


BCM delivers small-sized businesses, medium-sized businesses and branch offices a truly converged voice and data solution.

The BCM provides you with either an IP-enabled or pure-IP strategy. Leveraging existing Nortel CS1000 enterprise level investments, BCM has the capabilities businesses need including telephony, unified messaging, multimedia call center, interactive voice response, IP routing and data services such as firewall, wireless, and much more.

Nortel BCM 50 - for 3 to 20 users - scalable to 40 users per site
An all-in-one, affordable platform for converged voice and data communications for small to medium business with 3 to 20 stations, yet scalable to serve more than 40. With an easy-to-use and highly flexible architecture, the Business Communications Manager 50 enables small sites to benefit from convergence capabilities that were previously only available to much larger organizations.
Nortel BCM 450 - for 20 to 300 users – scalable to 350 users per site
The BCM 400 is designed to supply complete voice and data services to small- to medium-sized sites of 30 to 300 users in a single, cost-effective, easy-to-manage platform.


The Business Communications Manager offers key technologies that can help your business compete more effectively, including support for both IP and digital telephony, interactive voice response, auto attendant, unified messaging, and more.

The BCM allows you to use the Nortel T series digital business phone or migrate to the new Nortel Voice over IP (VoIP) phones as your office grows.

Features & Benefits:

  • Cost-effective scalability from 3 to 350+ stations using a mix of digital and IP stations
  • Simplified network infrastructure cuts costs by connecting IP phones over the LAN wiring system, seamlessly extending features to multiple sites through IP connectivity and streamlining network management. IP trunking enables a business to optimize network bandwidth and reduce network costs
  • Redundancy options, including power, fans and hard-drive, automatically detect failures and switches over seamlessly without any loss of service. This optional feature provides protection where security and reliability are the key drivers to communications systems
  • Browser-based management simplifies installations, and provides an intuitive, wizards-based method of managing the network from any Web-enabled workstation
  • Unparalleled telephony features - with the most complete telephony feature offering for small sites, no business has to make compromises on how to process critical customer calls
  • Full suite of applications - including voice messaging, unified messaging, interactive voice response, multimedia call center and wireless, enable your business to streamline costs, be more productive, and better serve customers
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