Maintainance and Support

Our Pro Managed Services lead the way in the provision of professional out-sourced services to our customers. Focusing on securing information assets and maximising uptime, our Managed Services Team pro-actively protects our customers' information systems. In this way we can take the headache away for our customers and let them focus on their business, secure in the knowledge that they are protected by Network Pro.

During a Pro Service Solution visit our engineers will check the physical state of the servers and other general network peripherals, to identify any hardware or software issues that could affect the performance and availability of the system or hosted applications.

Our methodology includes, but is not limited to, a service pack and patch review, which is compared the latest vendor information.

Our wide range of installation and maintenance skills include the following vendors:
  • Microsoft Server and Exchange NT/2000/2003
  • Novell Netware
  • Migrations from Novell Netware to Microsoft Server
  • Migrations from Novell GroupWise to Exchange
  • Trend Micro Solutions
  • Windows 95/98/2000/XP/Vista workstations
  • Citrix
  • The major backup vendors products
  • Business recovery and disaster continuity products
  • Virtualization platforms
  • Planning and project management
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